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Total TV - The Ultimate TV Encyclopedia
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1996-12-06
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Total Television
Read Me File
This READ ME file contains important information on the following
topics:
1. Problems installing this software:
- Examining your hard drive.
- Temporarily disabling other applications.
- Checking your system hardware.
2. Problems Running this software:
- System freeze or errors loading program at the
startup screen.
- Problems with Video for Windows.
- General Protection Faults.
- Out-Of-Memory errors.
- Special software that is not supported.
- Windows 95 taskbar overlapping the program
screen.
- Conflicts with Screen Savers.
- Minimizing Microsoft Office Manager.
3. Problems Using the Web Page Link.
4. Performance Issues:
- The program runs slowly.
- Adjusting SmartDrive for better performance.
- Tips for Notebook computers.
- Choppy movie frames and sound.
5. CD-ROM Issues:
- Increasing the CD-ROM drive reading performance.
- Errors reading from the CD-ROM drive.
6. Video Display Issues:
- Problem with DirectX and incompatible video card
driver.
- Basic display requirement.
- Problems when running in 16 bit, 24 bit or 32
bit color mode.
7. Audio Issues:
- Conflicts with other applications.
- Audio driver problems.
- IBM Aptiva Mwave sound card.
- Sound Blaster 16 sound card.
- Sounds play, but not very well.
- Sound does not play at all.
8. Manufacturer's Contact Information for Video Display Cards.
9. Manufacturer's Contact Information for Audio Cards.
10. Notice Concerning Use of Material.
11. Notes about Total TV sections.
12. Additional Credits for Prime Time Line and Virtual
Television Photos:
****************************************************************
1. Problems installing this software:
****************************************************************
If you encounter any errors during installation, please try the
following:
- Examining your hard drive.
Windows 3.x users:
i) First exit Windows.
ii) Run CHKDSK.EXE or SCANDISK.EXE in DOS to examine your hard
drive.
Windows 95 users:
i) From System Tools group, Click the Scandisk icon to start.
ii) Follow instructions to examine your hard drive.
- If there is a problem in your hard drive, please consult the
DOS manual or other hard disk management manual before you
attempt to fix the problem. You may need to back up your data
and other system files.
- Temporarily disabling other applications.
If you have any DOS TSR (Terminate and Stay Resident)
application (e.g. virus shield) or Windows screen saver
running in the background, please temporarily disable it. You
can enable it again after the installation.
If you have other Windows applications running in the
background, please close the ones you are not using.
- Checking your system hardware.
Please check your system hardware and make sure your machine
is functioning properly. Any IRQ or DMA device conflict may
create system instability, which will prevent software from
functioning normally.
****************************************************************
2. Problems Running this software:
****************************************************************
- System freeze or errors loading program at the startup screen.
If you encounter system freeze or errors loading the program at
the startup screen, this means there could be a problem with
Video for Windows (VFW) or there is not enough memory available
to the program. Please read the following sections for details.
- Problems with Video for Windows (VFW).
If you encounter system freeze at the startup screen, this means
there could be a corrupted component in VFW or the version of the
existing VFW is not compatible with the program. In this case,
you need to reinstall VFW v1.1e from the CD as follows:
Windows 3.1/Windows for Workgroups 3.11:
(i) Choose the Run command from the File menu.
(ii) Type the following in the Run dialog box:
D:\vfw11e\setup.exe
(Where 'D' is your CD-ROM drive letter. If your CD-ROM
drive letter is not 'D', replace 'D' with the correct
letter.)
(iii) Follow instructions on the screen and finish the
installation.
Windows 95:
Please reinstall video and audio decompression drivers from
your Windows 95 CD and refer to the Windows 95 document for
correct installation.
- General Protection Faults.
General Protection Faults may occur when the system is
experiencing a conflict with particular software or hardware.
A frequent cause of General Protection Faults is the use of
incompatible outdated video or audio drivers. Check to make
sure you are using the latest video drivers and audio drivers
available from your computer, video card or audio card
manufacturer.
- Out-Of-Memory Errors.
If you encounter out-of-memory errors, there is probably not
enough memory available to the program. Consider doing the
following to improve the memory usage.
i) If your computer has only 8MB RAM, It is highly recommended
that the system be upgraded to at least 12MB RAM. The basic
memory requirement for this program is 8MB RAM; however, if
you have more physical memory inside your system, Windows
will be better able to manage memory usage.
ii) Run a virus scanner program to determine if your system is
infected by computer viruses. Most of the computer viruses
consume memory space leaving insufficient memory for other
applications.
iii) Close all unnecessary applications.
iv) If you are using Windows for Workgroups, try to run Windows
without loading the network drivers by typing "win /n" at
the DOS prompt.
v) Determine how much memory your computer has available by
typing "mem" and pressing ENTER at the DOS prompt. You
need a minimum of 8MB of total memory to use the program.
If you do not have at least 8MB of physical memory, you
may not be able to run the program until you add more
physical memory.
vi) Check the virtual memory setting. Try to use the Windows
recommended virtual memory size; it may help to solve the
out-of-memory problem. Please consult the Windows User's
Guide for more information.
vii) If you are using Windows 3.1 or Windows for Workgroups 3.11,
you can try optimizing the memory usage by using Memmaker in
DOS.
viii) You can also temporarily disable other DOS TSRs and
adjust any disk caching size to a minimum. Please read
"Adjusting SmartDrive for better performance" in Section 4
- Performance Issues below.
- Special software that is not supported.
This program does not support special software that assigns
custom functions to simulate the left, right or center mouse
button. These functions should not be used while running the
program.
- Windows 95 taskbar overlapping the program screen.
If you find that the Windows 95 taskbar is overlapping the
program screen, you can hide the taskbar by doing the following:
i) Click the Start button.
ii) Choose Settings.
iii) Click Taskbar icon.
iv) Check the Auto Hide box.
v) Click the OK button.
To see the taskbar again, move the mouse cursor to the edge
of your screen where your taskbar is located.
- Conflicts with Screen Savers.
It is recommended that you temporarily disable screen savers
of any kind while running this program. Some screen savers may
have conflicts with the program and cause General Protection
Faults.
- Minimizing Microsoft Office Manager.
If you have Microsoft Office installed (either the standard or
the professional version), you should minimize the Microsoft
Office Manager (MOM) toolbar while running this program. The
presence of the toolbar can cause colors to be distorted.
****************************************************************
3. Problems Using the Web Page Link:
****************************************************************
You must have an internet web browser installed before using
our web page link. Any web browsers that support standard HTML
will be able to view our web page link.
****************************************************************
4. Performance Issues:
****************************************************************
- The program runs slowly.
If you find this program runs slowly, your system may not be
optimized for the best performance. Consider doing the
following to improve the system performance:
i) If your computer has only 8MB RAM, It is highly recommended
that the system be upgraded to at least 12MB RAM. The basic
memory requirement for this program is 8MB RAM, however, if
you have more physical memory inside your system, Windows
will have to rely less on virtual memory. Virtual memory
uses part of your hard drive as physical memory for Windows
applications, and creates rapid reading and writing to the
hard drive, which is the cause of delay.
ii) If you are using Windows 3.1, try running Windows in
Enhanced mode. To see if you are running Windows in
Enhanced mode, from the Program Manager Help menu choose the
About Program Manager (or from the File Manager Help menu
choose About File Manager). In the bottom section of the
dialog box, you should see the phrase "386 Enhanced Mode."
If you do not see this phrase, you can force Windows to run
in Enhanced mode by typing WIN/3 or WIN/E at the DOS prompt
when launching Windows.
Windows for Workgroups always runs in Enhanced mode and no
message is displayed in the About dialog box.
iii) If you are running Windows 3.1 in Enhanced mode, set up a
permanent Windows swap file for virtual memory on your hard
disk. See your Windows User's Guide for more information.
iv) Defragment ("clean up") your hard disk by running a
defragmentation program.
- Adjusting SmartDrive for better performance.
If your machine has only 8MB of RAM running Windows 3.11 or
Windows for Workgroups 3.11, try enabling the 32-bit file
access mode in Windows. Also set the SmartDrive cache size for
Windows to the minimum in order to free more extended memory
for the Windows environment. For example:
c:\windows\smartdrv.exe 2048 128
where "128" is the only cache size Windows will use in Windows
environment. Please read your DOS and Windows User's Guide for
details.
- Tips for Notebook computers.
Some notebook computers may still be using a display driver,
audio driver and CD-ROM driver that came with the system.
Those drivers are probably the earliest releases, and may
not be optimized for the best data transfer and hardware
utilization. Please check with the manufacturer for up-to-date
device drivers.
If you have Windows 95 running on your notebook computer, try
to use the native Windows 95 32-bit device drivers for your
sound card and CD-ROM drive. This may increase performance
on your machine and make programs run smoother.
- Choppy movie frames and sound.
This program reads most of its movies and sound data from the
CD-ROM. If choppy movie or sound still occurs after you have
optimized your system, including updating the CD-ROM driver
and sound card driver (read the following sections for details),
this is due to the nature of your CD-ROM hardware and CD-ROM
interface card (including sound card that comes with a CD-ROM
interface). Some earlier CD-ROM drives and CD-ROM interface
cards may be a bottleneck preventing optimal data transfer,
which is something that cannot be fixed by software.
****************************************************************
5. CD-ROM Issues:
****************************************************************
- Increasing the CD-ROM drive reading performance.
Set up enough buffer for MSCDEX by putting /M:15 at the end of
MSCDEX.EXE line in your AUTOEXEC.BAT file.
Some CD-ROM drives came with earlier releases of their DOS
drivers. Old drivers may not be optimized for the best data
transfer rate between the CD-ROM drive and the CD-ROM host.
Contact your CD-ROM manufacturer for the latest drivers.
If you are using Windows 95, make sure the CD-ROM Optimized
Access Pattern in File System Properties is set up properly for
the type of CD-ROM drive you have.
e.g. If you have a Quad-speed CD-ROM drive, you should have the
CD-ROM Optimized Access Pattern set up for Quad-speed or
higher.
If you are using Windows 95, try to use the native Windows 95
CD-ROM driver for your CD-ROM drive. Using the CD-ROM DOS driver
in Windows 95 may result in slower performance. The CD-ROM DOS
driver may also impede full 32-bit file system access. The file
system performance may vary if it is not in full 32-bit pattern.
Make sure that your CD-ROM drive is MPC2-compatible. An MPC2-
compatible drive has an average seek time of less than one
second and can transfer data from the compact disc at 300k per
second while using less than 40% of the CPU bandwidth. Check
the documentation that came with your CD-ROM drive to make sure
it meets these requirements. An incompatible CD-ROM drive will
slow down the performance of the program.
- Errors reading from the CD-ROM drive.
If your system has errors reading from the CD-ROM drive, please
do the following checks:
i) Make sure the disc surface is clean.
ii) Look to find out if there are any visible scratches on the
surface of the disc.
iii) Check the documentation that came with your CD-ROM drive
or contact the company that supplied the drive in order
to find out if your CD-ROM drive is functioning properly.
Do not remove the CD-ROM while the program is running.
If the program cannot find the data files that it needs from
the CD disc, you will see a message that tells you that your
computer cannot read from the drive letter of your CD-ROM.
If you have an external CD-ROM drive, make sure the drive is
connected to your computer, plugged in, and turned on. If you
still see the error message after checking the points above,
check the documentation that came with your CD-ROM drive or
contact the company that supplied the drive.
****************************************************************
6. Video Display Issues:
****************************************************************
- Problem with DirectX and incompatible video card driver.
This program does not use DirectX. However, if you have Direct
Video and Direct X installed on your system, please make sure
that you are using a DirectX compatible video card driver. If
your system is using a video card driver which is incompatible
with DirectX, you may see unusual video playback and graphics
distortion in the program. You may also encounter system freeze
or errors loading program during program startup. In such cases,
please refer to your video card and DirectX documentation for
information on how to correct this problem.
- Basic display requirement.
The program requires a video card that supports at least
640 x 480 resolution with 256 colors.
- Problems when running in 16 bit, 24 bit or 32 bit color mode.
If there is a problem with movie playback and graphics--such
as skipping frames and palette flashes, consider the following
solutions:
i) Set the screen resolution back to 640 x 480 with 8 bit color
mode (256 colors).
Please consult your video card user's manual on how to change
your display resolutions.
ii) Update the video card drivers. Make sure you are using the
most recent video drivers available for Windows from your
video card manufacturer; earlier releases of video drivers
may not be optimized for best display performance. Please
consult your video card user's manual on how to obtain the
latest driver. Most of the video card manufacturers provide
BBS, WWW and FTP sites for downloading updated drivers.
****************************************************************
7. Audio Issues:
****************************************************************
- Conflicts with other applications.
Audio problems can have many causes. Other applications that
play sounds may interrupt sounds in this program.
Most sound cards cannot play sounds from two different
aplications simultaneously. In some cases, playing sounds from
two different applications simultaneously can result in a
system crash or freeze; in such cases, what you need to do is
to restart your system. However, a few applications that play
sounds, such as some screen savers and desktop toys may remove
audio capability from all other Windows applications; if this
is the case, you may see this program start up without any
sound. If you suspect you have such a situation, quit the program
and turn off these applications before launching this program.
- Audio driver problems.
If you experience problems with audio, you may need to update
your sound card driver. It is always a good idea to use the
most recent driver. Contact the manufacturer of your sound
card to find out how to obtain a new driver.
- IBM Aptiva Mwave sound card.
If you own an IBM Aptiva Mwave sound card and are experiencing
'looping' or 'repeating' audio playback, please contact IBM to
update the sound card driver.
- Sound Blaster 16 sound card.
If you own a Sound Blaster 16 sound card and are experiencing
distorted audio in Windows 3.1/Windows for Workgroups 3.11,
please contact Creative Lab to update the sound card driver.
- Sounds play, but not very well.
Sounds that are distorted or "fuzzy" have several possible
causes. The most likely one is simply that your speakers are
not of high quality.
It is also possible that the software settings on your sound
card are causing distortion. For example, if the sound card
volume or "WAVE file output" is set to near its maximum, it will
produce amplification distortion, just as it would on a stereo
system. To find out how to change your sound card settings,
check the documentation that came with your sound card.
- Sound does not play at all.
If you do not hear any sounds, make sure that the volume for
your speakers is set to an audible level.
If the volume is set to an audible level, you can perform a
simple test by using the Windows Media Player to play a .WAV
file. If you still hear no sounds at all, something may be wrong
with your sound card setup. Check your sound card IRQ and DMA
settings, make sure those settings are not in conflict with
other hardware devices. Also, check to see that the driver is
installed correctly and, if necessary, reinstall it. Refer to
the documentation that came with your sound card for more
information on installing audio drivers.
Please note that this program requires an MPC2-compatible sound
card to be installed and is not intended to run with drivers
which use the PC internal speaker, such as the unsupported
"PC Speaker" driver. Such drivers will in most cases not play
any sounds. If you have both a sound card and the PC Speaker
driver installed, it is preferable to un-install the PC Speaker
driver.
*****************************************************************
8. Manufacturer's Contact Information for Video Display Cards:
*****************************************************************
ATI Technologies
Tech Support: 905-882-2626
BBS: 905-764-9404
Web: www.atitech.ca
Boca
Tech Support: 407-241-8088
BBS: 407-241-1601
Cardinal
Tech Support: 717-293-3124
BBS: 717-293-3074
Celerite Graphics, Inc.
Tech Support: 510-226-6390
BBS: 510-226-7851
Cirrus Logic
Tech Support: 408-435-8808
BBS: 510-440-9080
Web: www.cirrus.com
Diamond Multimedia
Tech Support: 408-325-7100
BBS: 408-325-7175
Web: www.diamondmm.com
Genoa
Tech Support: 408-432-8324
BBS: 408-943-1231
Hercules Technology
Tech Support: 510-623-6050
BBS: 510-623-7034
510-623-7449
Matrox Electronics Systems Ltd.
Tech Support: 800-462-8769
BBS: 514-685-6008
Microsoft generic SVGA 640 x 480 256 color driver
BBS: 206-936-6735
Web: www.microsoft.com
Number Nine Computer Corp.
Tech Support: 617-674-0009
BBS: 617-862-7502
Oak Technology
Tech Support: 408-737-0888
BBS: 408-524-9014
Orchid
Tech Support: 510-683-0323
BBS: 510-683-0327
Paradise
Tech Support: 800-832-4778
BBS: 415-968-1834
Sigma Designs
Tech Support: 510-770-0100
BBS: 510-770-0111
STB
Tech Support: 214-234-8750
BBS: 214-437-9615
Web: www.stb.com
Swan Technologies, Inc.
Tech Support: 800-468-7926
BBS: 814-237-6143
Trident
BBS: 415-691-1016
*****************************************************************
9. Manufacturer's Contact Information for Audio Cards:
*****************************************************************
Creative Labs (Sound Blaster)
Technical Support
1523 Cimarron Plaza, Stillwater, OK 74075. USA.
Voice: (405) 742-6622.
FAX: (405) 742-6633.
BBS: (405) 742-6660.
Web: www.creaf.com
Turtle Beach
Customer Support
Voice: (717) 764-5265.
FAX: (717) 767-6033. (Attn.: Customer Support)
BBS: (717) 767-0238. (9600 Baud+, 8N1).
BBS: (717) 767-5934. (2400 Baud, 8N1).
CompuServe: 71333,2432
ESS
No Consumer Support Line
ESS does not manufacture cards, only distributes OEM chips.
Users with an audio card using an ESS chip should contact the
manufacturer of their card.
Roland Corporation US
7200 Dominion Circle
Los Angeles, CA 90040-3696
USA.
(213) 685-5141.
Adlib Gold
Tech Support: (418) 529-6252
IBM Customer Support
US Customer Support: (800) 772-2227
Canada Customer Support: (800) 465-6666
Web: www.ibm.com
The Microsoft Corporation (Windows Sound System)
Microsoft FastTips, (800) 936-4200
CompuServe, go Microsoft, or go mask (Microsoft Knowledge Base).
Microsoft Download Service: (206) 936-6735 8N1
(905) 507-3022 (Canada)
Web: www.microsoft.com
FTP: ftp.microsoft.com
Technical Voice Support: (206) 635-7040
(905) 568-3503 (Canada)
Disney Sound Source
Disney Software
Attn.: Customer Service
500 South Buena Vista Street
Burbank, CA 91521-6385.
Voice: (818) 841-3326
BBS: (818) 567-4027 8N1
Media Vision (Pro Audio Studio 16, Win Sound System, Jazz)
Customer Support:
Voice: (800) 638-2807
(510) 770-9905
BBS: (510) 770-0968 (2400 Baud, 8N1)
(510) 770-0527 (9600+ Baud, 8N1)
Web: www.mediavis.com
Logitech (SoundMan Wave)
Product Support:
Voice: (510) 795-8100
BBS: (510) 795-0408
FaxBack: (800) 245-0000.
Packard Bell (Sound 144)
Customer Service:
Voice: Hardware (800) 733-4411
Software (801) 579-0161
(800) 263-0099 (Canada)
Fax: (801) 579-0092
(905) 564-1142 (Canada)
Auto Phone: (800) 733-4411
BBS: (801) 250-1600 8N1
(905) 542-7359 8N1 (Canada)
Mediatrix Peripherals, Inc. (AudioTrix Pro)
Voice: (819) 829-TRIX
(800) 820-TRIX
Fax: (819) 829-5100
BBS: (819) 829-5101
*****************************************************************
10. Notice Concerning Use of Material:
*****************************************************************
The images contained in this disc are intended solely for private
home use and may not be reproduced commercially. The music and
words contained in this disc are intended solely for private home
use and may not be reproduced for any reason. It is illegal under
Federal Copyright Law to make unauthorized copies of the software.
Public performance or other use is expressly prohibited.
*****************************************************************
11. Notes about Total TV sections:
*****************************************************************
Game Show
If a player's score exceeds 999 points, that score will
automatically roll back to 00 on the display. However, the Top
Ten Box will display the accurate final score.
Virtual Television
To find which TV shows have video clips available, click the
Media category within Search. Click "Pictures" to display a
listing of shows with video clips. To enable play back of video
clips, click the pointing hand symbol located just below the
image. To stop video during playback, click the open-faced hand
symbol just below the video box.
*****************************************************************
12. Additional Credits for Prime Time Line and Virtual Television
Photos:
*****************************************************************
"Chicken Soup" courtesy of The Carsey-Werner Company, LLC/ABC
"The Cosby Show" courtesy of The Carsey-Werner Company, LLC/NBC
"Cybill" courtesy of The Carsey-Werner Company, LLC/CBS
"Davis Rules" courtesy of The Carsey-Werner Company, LLC/ABC
"Roseanne" courtesy of The Carsey-Werner Company, LLC/Viacom
"Julia" ⌐1968 Twentieth Century Fox Television. All rights reserved.
"L.A. Law" ⌐1987 Twentieth Century Fox Television. All rights reserved.
"M*A*S*H" ⌐1972 Twentieth Century Fox Television. All rights reserved.
"Peyton Place" ⌐1964 Twentieth Century Fox Television. All rights reserved.
"Tracey Ullman" ⌐1987 Twentieth Century Fox Television. All rights reserved.
"The X-Files" ⌐1996 Twentieth Century Fox Television. All rights reserved.
⌐1996 Byron Preiss Multimedia Company, Inc. All rights reserved.